Thursday, February 10, 2005

A Brick to the Head

Twenty-five e-mails, no body, same subject -- to one of the nicest professors I've met.

Frank Hall You Are A Sexist Pig

And one for the department head too.

Jake Brown You Are A Very Fat Sexist Pig

Sent to all faculty and students in my department, the Dean of the school, and a few reporters from the LA Times, by Sally -- "The Victim" -- one of our tenured professors.

First Mate Susanne, recently denied tenure by the department of Economics because of her "horrible personality" (and who is filing dismissal charges against all tenured faculty in Econ because of the denial) is an accomplice. The two flood our e-mail server and argue with the cool logic of Ann Coulter, and Bill O’Reilly.

Sally claims to have won a medal, and the claim is dubious at best. The foundation that gives the award confirmed that she never received it. She retorts that the Dean conveniently tracked down an alternative institution awarding a prize with the same name as the one she did get. But, she is offering no alternative organization to contact. right

The Dean tells her that she needs to issue a retraction to her claim. She won't back down, and Susanne demands that the Dean apologize for doubting the success of a brilliant woman. An excerpt, from "How To Apologize" by Susanne:

I am a mother of two children, and I spend a lot of time teaching my children how to say sorry when they've hurt someone, you know, like, when they've hit another child over the head with a brick. I have noticed that lots of people teach their children how to say sorry, but then when their children grow up to become academic deans, they (I mean the deans, not the parents) engage in all sorts of indecent acts, and then it turns out they've forgotten how to say sorry. Since I am not merely a mother, but also an educator, I am happy to explain to you how you should say sorry to The Victim.

There are three components to saying you're sorry. First, you need to say that you're sorry to the person you've hurt, and you need to do it graciously. You're not allowed to wait until the person has left the room and only then say "sorry," or mumble the apology into a tissue as you blow your nose, or say "solly" instead of "sorry," or say "sorry" in a nasty sneering tone of voice, or say "sor" now and "ry" six hours later. (Believe me, I've seen it all.)

Second, you need to specify what it is that you are sorry for, and you need to refer specifically to the hurt you have caused. It doesn't count if you say out loud "I'm sorry ...," and in your mind you add, "... that the grass is brown." Another total no-no is for you to say, "I'm sorry I made you feel bad," or (worse) "I'm sorry you feel bad." This non-apology makes it sound like the problem lies with the other child's feelings rather than with what you did to the other child to cause the feelings. It is also important for you not to wiggle around and apologize for some minor by-product of your action, as in, "I'm sorry I spoiled your hair-do," and meanwhile the blood is spilling out of the other child's head and messing up his or her hair.

Third, you need to make good, that is, take corrective action. An exemplary apology would be for you to say, "I am sorry I hit you over the head with a brick. Please can you tell me what I can do to make your head feel better. Here is my t-shirt, and you can use it to tie around your head so the blood stops flowing. How about I ask my mother to drive you to the hospital."

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